Product Knowledge · 50 Questions

Xuanling Product Guide for Choosing and Use

Fifty practical answers on ginseng, cordyceps, notoginseng, gastrodia, reishi and everyday herbal infusions.

Xuanling Product Guide

Understand the product before choosing how to use it

Xuanling offers Asian ginseng, red ginseng, American ginseng, cordyceps, notoginseng, gastrodia, reishi and a broad range of prepared herbal pieces. This guide addresses origin, processing, specification, preparation, suitability and cautions.

Getting Started

Choosing and Using Products

10 consumer questions

01How should I choose my first Xuanling product?

Start with the purpose: everyday infusion, family nourishment or gifting. Then consider age, health, convenience, origin, specification and packaging. Sliced ginseng is convenient for infusions, while whole roots and gift sets suit other occasions. Pregnant women, children, people with chronic conditions and anyone taking medication should consult a doctor or pharmacist first.

02Can Chinese herbal products be consumed freely like ordinary food?

No. Herbs differ in properties, suitable users, dosage and contraindications, and some are intended only for short-term use. Senna leaf, notoginseng, salvia root, licorice and ginseng products require particular care. Use them according to the label and professional advice.

03What should first-time users of ginseng or herbal pieces know?

Confirm the product name, specification, recommended amount and cautions. Begin with the lower amount stated on the label or advised by a professional, and introduce one product at a time. Stop use and seek medical advice if a rash, chest tightness, palpitations, marked diarrhoea, dizziness or other discomfort occurs.

04Can pregnant or breastfeeding women use these products?

There is no single answer for every product. Notoginseng is contraindicated in pregnancy, while cordyceps, hawthorn and senna may also be unsuitable. To avoid unnecessary risk, consult a doctor before using any Chinese herbal product during pregnancy or breastfeeding.

05Can children take ginseng tonics?

Parents should not give children these products without professional assessment. Xuanling's reference materials do not recommend sun-dried ginseng for children under 12, or red ginseng and cordyceps for children and adolescents. Consult a paediatrician or qualified practitioner first.

06Can herbal products be taken together with medication?

Ask a doctor or pharmacist first. Notoginseng and salvia root may affect coagulation; licorice can interact with cardiac glycosides, diuretics and diabetes medication; ginseng products also have traditional incompatibilities. Natural origin does not eliminate the possibility of interaction.

07Can the material be eaten after making an infusion?

It depends on the ingredient and product instructions. Goji berries, jujube, lily bulb and lotus seed are often eaten with the preparation; properly prepared ginseng slices may also be consumed. Hard, irritating or decoction-only pieces should be used strictly according to the label or professional advice.

08Should I choose slices, whole roots or powder?

Choose by use. Slices are convenient for infusing and cooking; whole roots show the original form and suit gifting or later slicing; individually packed powder is easy to carry and measure. Do not assume that reference amounts are interchangeable between forms.

09Which Xuanling products emphasise sulphur-free processing or no added chemicals?

Current Xuanling materials state that American ginseng slices use dry slicing without sulphur fumigation; notoginseng is described as wax- and sulphur-free; sun-dried ginseng is processed without added chemicals; Byeoljik red ginseng is not coloured or weighted with sugar; and cordyceps is not artificially weighted. Always check the current label, batch and test information.

10How should I inspect and store a product after delivery?

Check the brand, name, specification, net content, origin, production details, expiry information and package integrity. Store sealed, away from light, moisture and insects, in a cool dry place as directed. Do not use products with damaged packaging, mould, infestation, abnormal odour or obvious oil seepage.

Ginseng Guide

Ginseng Products

12 consumer questions

11How do ginseng, sun-dried ginseng, red ginseng and American ginseng differ?

Sun-dried ginseng is cleaned and dried without steaming and is traditionally regarded as comparatively mild. Red ginseng is steamed and dried and is traditionally considered warmer. American ginseng is traditionally associated with supporting qi and yin. Selection should reflect individual constitution and purpose, not price alone.

12What distinguishes Xuanling sun-dried ginseng?

Xuanling selects six-year roots from Fusong in the Changbai Mountain region. Traditional cleaning, sun-drying and low-temperature drying preserve the natural skin and markings. Current product information states that no chemical ingredients are added during processing.

13What are convenient ways to prepare sun-dried ginseng?

Common methods include chewing thin slices, making an infusion, decocting or cooking. For a simple infusion, steep a small amount of slices in covered hot water for three to five minutes. Follow the product label or professional advice because appropriate amounts vary by method and person.

14Why are radish and strong tea often avoided with ginseng?

Traditional guidance holds that radish may reduce the intended tonic use of ginseng. Strong tea contains caffeine, which may add to ginseng's stimulating effect and disturb sleep or cause restlessness and headache. Avoid large amounts of raw radish with the same meal and separate ginseng from strong tea.

15How does red ginseng differ from sun-dried ginseng?

Red ginseng is steamed, giving it a reddish colour and denser texture; it is traditionally regarded as warmer and stronger. Sun-dried ginseng is not steamed and is comparatively mild. People prone to heat sensations, yin deficiency or sleep disturbance should not choose red ginseng without advice.

16When is the best time to take red ginseng?

Morning or midday is generally preferred. Avoid taking it close to bedtime because it may affect sleep. Follow the current package directions and individual professional advice.

17Who should not use red ginseng without professional guidance?

People with yin deficiency and excess heat, liver-fire patterns, a history of cerebral haemorrhage, or children and adolescents should avoid self-use. People with heart disease or hypertension require medical guidance. Stop use if headache, abnormal blood pressure, palpitations or insomnia occurs.

18What forms of Xuanling red ginseng are available?

Xuanling offers sliced red ginseng and rootlets for infusing, chewing, steaming, grinding or cooking. Slices are convenient for everyday use. Alcohol infusions are not appropriate for everyone, including people with liver disease, alcohol allergy, driving duties or medicines that interact with alcohol.

19How should I choose between Asian ginseng and American ginseng?

Asian ginseng is traditionally considered mildly warm and focused on supporting qi; American ginseng is traditionally considered cooler and associated with supporting qi and yin. Sensitivity to cold or heat, dry mouth, sleep and digestion can affect the choice. Ask a qualified practitioner or pharmacist when unsure.

20Why are Xuanling American ginseng slices convenient for infusing?

Xuanling uses five-year soft-textured direct-seeded American ginseng and a dry-slicing process to produce even slices with visible radial markings. The slices expand in water and suit covered hot-water infusions. Follow the amount stated on the current package.

21What are the main features of Xuanling American ginseng slices?

Current product information highlights five-year soft-textured direct-seeded roots, slow low-temperature drying and dry slicing without sulphur fumigation. The slices are relatively even, show radial markings and have a bitter taste followed by sweetness. Compare origin, specification, packaging and batch information rather than colour alone.

22What should I check when buying Xuanling wild ginseng?

Look beyond growing age and examine the characteristic neck, adventitious roots, body, wrinkles and fine roots, together with weight, grade and authentication. Check the stated grade, weight per root, appraisal organisation and source documentation. Size or appearance alone does not determine value.

Premium Nourishment

Premium Tonic Ingredients

8 consumer questions

23What do cordyceps size numbers such as 2,000 or 3,000 mean?

They usually indicate the approximate number of pieces per kilogram. A lower number generally means a larger average piece. The grading number is not a recommended personal serving amount.

24Where does Xuanling cordyceps come from and how is it selected?

Xuanling sources cordyceps from Yushu in Qinghai and Nagqu in Tibet, grades it by size and removes broken pieces. Product materials emphasise natural colour and aroma, no artificial weighting and no substitution of smaller pieces. Check specification, net weight, origin and package information together.

25How can cordyceps be prepared?

Common methods include grinding, stewing, making a water preparation or, where appropriate, infusing in alcohol. For water preparation, simmer gently, add water as it is consumed and eat the cordyceps when the liquid becomes pale. Follow the package or medical advice for quantity.

26Who should avoid cordyceps?

Children, pregnant or breastfeeding women, people with a cold or fever, and people assessed as having excess heat or an acute pathogenic condition in traditional Chinese medicine should avoid it. People with chronic illness or taking medication should consult a doctor first.

27Is deer antler suitable for everyone seeking a tonic?

No. Deer antler is traditionally considered warming and requires caution. People with hypertension, fever, bleeding tendency, yin deficiency with excess heat or those taking anticoagulants should not self-use it. Seek professional assessment.

28What is hasma?

Hasma, also known as snow-frog oil, is a traditional animal-derived tonic ingredient. Check the legal product name, origin, net content, preparation method and storage conditions. Anyone with an animal-protein allergy should be especially cautious.

29How should I choose between Dendrobium officinale and Zhejiang dendrobium?

They are both dendrobium products but differ in botanical source, growing region, appearance and commercial specification. Confirm the exact name on the package, then compare origin, form, specification and test information. Do not judge quality from colour or price alone.

30How is dendrobium commonly prepared?

Common methods include simmering in water, making an infusion, adding it to soup or consuming it as directed for the specific form. Varieties and processed forms differ. Follow the product label; people with a cold digestive constitution, frequent diarrhoea or medication use should seek professional advice.

Ingredient Knowledge

Notoginseng, Gastrodia and Reishi

10 consumer questions

31What does the 'head count' of notoginseng mean?

The count indicates approximately how many roots make up 500 g. For example, a 40-count grade has about 40 roots per 500 g; a lower count usually means larger individual roots. Xuanling materials identify three-year spring notoginseng from Wenshan, Yunnan. Compare origin, age, texture, cross-section and processing as well as size.

32What distinguishes Xuanling notoginseng powder, and can it be taken long term?

It is made from three-year spring notoginseng from Wenshan and is described as wax- and sulphur-free, with ultrafine milling and portion packs. Do not take it long term without advice. It may affect coagulation and interact with anticoagulant or antiplatelet medicines; it is contraindicated in pregnancy.

33What does the traditional saying 'raw disperses, cooked tonifies' mean for notoginseng?

It summarises traditional uses: raw notoginseng is associated with dispersing stasis and swelling, while heated preparation is traditionally associated with tonifying use. It is not a basis for self-diagnosis or self-medication. Ask a qualified professional.

34Should gastrodia be taken for any dizziness or headache?

No. Dizziness and headache have many possible causes involving blood pressure, the ear or nervous system. Traditional uses of gastrodia do not replace diagnosis. Recurrent, severe or sudden symptoms require medical attention.

35What are the features of Xuanling gastrodia slices?

Xuanling offers selected and thin-sliced gastrodia labelled as originating from Lu'an, Anhui. Whole gastrodia is usually oval or elongated and slightly flattened, with characteristic ends. A strong sour smell may indicate unsuitable processing. Assess sliced products together with packaging and test information.

36Can reishi be prepared with hot water?

Because reishi is hard, sliced material is better gently simmered for about two hours, or cut and decocted several times before combining the liquid. Alcohol preparations are not suitable for anyone who needs to avoid alcohol.

37Is a bitter taste normal for reishi?

Yes. Reishi naturally tastes bitter and has a characteristic aroma. A small amount of honey may be added if appropriate. Do not use it if there is mould, sour rancidity or another abnormal odour.

38Why does Xuanling emphasise 'broken-wall' reishi spore powder?

Reishi spores have a hard outer wall. Breaking the wall helps release their contents. When choosing the product, also check raw-material origin, production qualifications, net content, package integrity and storage requirements; powder colour alone is not a quality test.

39How is broken-wall reishi spore powder used?

It may be mixed with hot water or swallowed directly and divided into servings according to the product directions. Use the amount stated on the current package or advised by a professional rather than applying a general reference amount to everyone.

40Can someone allergic to reishi take reishi spore powder?

It is not recommended. A person allergic to reishi should also approach spore powder with caution. Stop immediately and seek medical care if rash, itching or breathing difficulty occurs.

Daily Infusions

Everyday Herbal Infusions

10 consumer questions

41Can Xuanling astragalus slices be infused every day?

Daily long-term use is not suitable for everyone. Avoid self-use at the start of a cold or where a qualified practitioner identifies yin deficiency, damp-heat or excess heat. Excessive use may cause diarrhoea. Follow the package or professional advice.

42Does chrysanthemum tea turning green mean it has spoiled?

Not necessarily. Oxidation of flavonoids, water temperature or metal ions in the water can change the infusion from yellow to green. Discard it if there is mould, a sour or rancid smell, damp packaging or visible mould spots.

43Who should avoid frequent chrysanthemum tea?

Chrysanthemum is traditionally considered cooling. People with a cold digestive constitution, frequent diarrhoea, sensitivity to cold or cold hands and feet should avoid frequent use. People with allergies should try only a small amount first, and those managing blood sugar should not add sugar.

44Can rose buds be infused with ordinary tea leaves?

It is generally better to prepare them separately because tannins in tea may affect the traditional use of rose. People with constipation should also avoid frequent rose infusions. Seek advice during pregnancy, with abnormal menstruation or when taking medication.

45Where are Xuanling goji berries sourced, and is floating normal?

Xuanling sources goji berries from Zhongning, Ningxia. Ningxia goji often floats during infusing or cooking, so floating alone is not a quality problem. Also assess shape, colour, aroma, taste, package and origin. Stop use if there is an irritating smell or abnormal sour, astringent or bitter taste.

46Is hawthorn suitable after meals to aid digestion?

Hawthorn is traditionally used for food stagnation but is not suitable for everyone. People with excessive stomach acid, weak digestion, dental problems, post-illness weakness and children should use caution; pregnant women should avoid it. Rinse the mouth after use because of its acidity.

47Can cassia seed be used long term as a laxative tea?

No. Cassia seed contains anthraquinones and is not suitable for prolonged use. People with a cold digestive constitution, frequent diarrhoea, low blood pressure or medication use need particular caution. Persistent constipation, abdominal pain or blood in the stool requires medical assessment.

48Can senna leaf be used for everyday weight loss or detoxing?

No. Senna is a stimulant laxative and is not suitable for long-term drinking or weight loss. Excess may cause nausea, vomiting and abdominal pain. It is contraindicated during menstruation, pregnancy and breastfeeding and for cold-type constipation. Use only short term under medical guidance.

49Can malva nut be infused long term to protect the throat?

Long-term use is not recommended. Malva nut is traditionally used for specific throat discomfort and constipation, not as an everyday wellness tea. People with a cold digestive constitution, diarrhoea, low blood pressure or allergy should be cautious. Persistent hoarseness requires an ENT assessment.

50How should I choose among monk fruit, aged citrus peel and ophiopogon for an everyday infusion?

Traditional use differs: monk fruit is associated with clearing heat and soothing the throat; aged citrus peel with regulating qi and drying dampness; and ophiopogon with nourishing yin and generating fluids. None replaces medical treatment. Check the product name, origin, specification and directions, and seek advice if you have chronic illness, diarrhoea or take medication.

Need More Information

The current product label is the final reference

For current specifications, ingredients, directions or partnership information, review the product page or contact Xuanling.